My hookah stem is loose and moves around in the base, how do I fix it?
Many glass bases are made by hand, so there can be slight variations in how well your stem and base fit together. In most cases, a better fitting base grommet is all that is needed to fix this issue. Need more help with this particular topic? Reach out to our friendly customer service team or check out our blog here.
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Why is my hookah bowl, base, or hose loose?
A poor-fitting grommet is typically the cause of a loose hookah base, bowl, or hose. Using grommets that are either too large or too small can cause your hookah and accessories to move around or fall off entirely. To fix how your hookah grommet fits, ...
My hookah bowl is loose, how do I fix it?
A loose bowl usually indicates the need to replace the bowl grommet for a better fitting one, but a good short term option is to simply make a temporary grommet by wrapping a strip of paper towel around the bowl stem of the hookah to the desired ...
How much water should I add to my hookah base?
The exact volume of water you need to add to your hookah base will vary depending on the size of your base and hookah stem. As a general rule, you want your hookah's down stem to be submerged about 1/4 - 1/2 inch in water. If using a hookah diffuser, ...
Which base grommet will work with my hookah?
The base grommet you'll need for your hookah depends on both your hookah stem and the base you're using it on. Most hookah bases are handmade and can have slight variations in measurements that can affect your grommet fitting, so you will want to ...
What comes with a hookah stem?
What exactly comes with a hookah stem depends on the model. Many stems are sold as standalone items and will not include any additional pieces, however, others will sometimes include a tray or grommets. To find out what exactly comes with a specific ...